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Each insurer has its own claim process, usually filling out a claim form and send it together with evidences. However, you have to be careful, insurers only allow you to make claims up to a certain time limit after the accident or illness occur.
HelloSafe explains you how to make your claim on Post Office Pet Insurance.
Please find here below the official claim form proposed by Post Office Insurance to its policyholders.
Before claiming on your Post Office pet insurance, you should always check what situations are covered by your pet insurance plan. Pet insurance claims concern in most cases vet fees, but not only. Death by accident or illness can also be included in some pet insurance deals, for which claims can be made. Situations in which a pet is lost or stolen can also be included in some pet insurance plans, making them valuable cases to ask for a compensation.
The are several steps to be taken to claim on your Post Office pet insurance :
Then, there are 2 ways to send your claim to Post Office:
You can claim by phone on your Post office pet insurance calling the claims helpline at the following number : 0330 123 1921 (Monday – Friday: 08:30 – 18:00 and Saturday: 09:00 – 13:00).
The Post Office pet insurance claim form on paper version should be sent by post at the following address:
Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire WD6 2XX, along with the evidences you would like to show to your insurer.
If your claim is rejected, you can always contact the Financial Ombudsman Service (0300 123 9123). You have to take action within a 6 months period - starting the date you received a negative answer for your claim.
Did you like this article? Alexandre Desoutter Redactor in chiefAlexandre Desoutter has been working as editor-in-chief and head of press relations at HelloSafe since June 2020. A graduate of Sciences Po Grenoble, he worked as a journalist for several years in French media, and continues to collaborate as a as a contributor to several publications. In this sense, his role leads him to carry out steering and support work with all HelloSafe editors and contributors so that the editorial line defined by the company is fully respected. and declined through the texts published daily on our platforms. As such, Alexandre is responsible for implementing and maintaining the strictest journalistic standards within the HelloSafe editorial staff, in order to guarantee the most accurate, up-to-date information on our platforms. and expert as possible. Alexandre has in particular undertaken for two years now the implementation of a system of systematic double-checking of all the articles published within the HelloSafe ecosystem, able to guarantee the highest quality of information.
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