Identity Cards Unit

YES - every Maltese Citizen over the age of fourteen years shall be in possession of a valid Identity Card. They need to apply for an ID Card not later than one month after their fourteenth birthday.

In case of Maltese Citizens returning to Malta with the intention of setting up permanent residence, these need to apply for an ID Card not later than one month after their return to Malta.

New applicants
Applicants need to produce the following:

• Application Form ID10.

• Passport size photo signed at the back by the recommender.Citizen/Dual Citizenship certificate issued by the Aġenzija Komunità Malta in the case of persons who have obtained Maltese Citizenship.

• Proof of address

Who can act as a recommender? – The recommender is someone who has graduated from the University with a degree or higher certification, and cannot be one of the parents in case of a minor. The recommender may write the warrant number in lieu of the rubber stamp

In person: At Identity Cards Unit Offices, Gattard House Blata l-Bajda or at the Gozo e-ID Cards Office at the Ministry for Gozo during office hours.

Appointment system: Applicants may book an appointment to apply for an e-ID Card: https://eidbooking.identita.gov.mt/v2/
Online: Applications can be submitted online: https://eforms.icu.identita.gov.mt.

When submitted, applicants will receive an autogenerated email whereby they are informed that they still need to visit the Identity Cards Unit to have their biometrics data captured and to sign the relative forms.

E-Forms submitted online can be printed at the reception desk at the Identity Cards Unit. Applicant would need to provide their application reference number at the reception desk in order to print the forms.

The Identity Cards Unit front office may print the online form for the applicant. The applicant needs to give the reference number to the reception office.

14+, 16+, 18+, 60+ and 75+

• Name and surname;
• Sex;
• Nationality;
• Date of birth;
• Residential address;
• Place of birth;
• Facial image;
• Signature.

An ID Card number has 7 digits, the first five digits represent the birth registration number of a person with the Public Registry, and the last two digits represent the year when the birth was registered at the Public Registry.

The ID number of a person never changes, except in adoptions.

Fill in Form ID10 (recommender section and passport size photo signed by the same recommender) if the applicant is applying for the first time. Form ID10 may be collected or downloaded.

For adopted persons who are born in Malta OR born abroad and adopted by Maltese parents, who are of 18 years of age or younger:

For adopted persons who are born abroad and adopted by Maltese parents and are over the age of 18:

NOTE: Name or surname needs to be changed by the Public Registry before applying for a new ID Card.

Applicants need to produce the following:

b. Filled in Form ID10a;

Yes, and it can be used as a travel document in EU countries which are in the Schengen zone.

The document number changes with each ID Card that is issued.

It is mainly used for the activation of the e-ID account and customers are requested to input the document number with all changes done in their e-ID account, for security purposes.

Applicants may choose to make use of the certificates (Authentication Certificate, Signature Certificate) found on their electronic Identity Card and kept on their computer. Moreover, one would also need to make use of a Card reader and insert PIN A and PIN B, which are sent to the applicant’s residence when registering for an ID Card. The Identity Card certificates are generally used for sensitive e-Government services, related to online financial services or submission of tenders.

You can visit the Identity Cards Unit with your e-ID card document to change your PINs.

Yes they need to be captured with each and every Identity Card application.

At approval stage, applicants will receive an autogenerated email and will be informed that their application is being processed.

E-ID cards can be collected from the Identity Cards Unit after six working days.

Applicants who choose to receive their e-ID card by registered mail will receive it within five to 10 days, depending on the postal service.

Yes – processed within 3 working days – Free of charge.

ID cards can be collected from the Identity Cards Unit after six working days during office hours.

A third party can also collect an ID card on behalf of an applicant. The third party would need to present the above-stated documentation together with his/her identification document.

12 months from date of issue – after this date, if the ID Card remains uncollected, it is revoked, a new application needs to be submitted. Information will be provided in the PINs letter.

When collecting an ID Card from the Identity Cards Unit, the following documents need to be presented:

Malta and Gozo Identity Cards Unit opening hours:

Monday: 7.30am to 2.00pm

Tuesday: 7.30am to 2.00pm

Wednesday: 7.30am to 2.00pm

Thursday: 7.30am to 2.00pm

Friday: 7.30am to 2.00pm

Saturday: 7.30am to 11.00am

Applications can be submitted online through Identità's website https://eforms.identita.gov.mt When submitted, applicants will receive an autogenerated email informing them that the Identity Cards Unit will be contacting them to set an appointment.
Applicants and third parties may also submit a request on behalf of the ID card holder at the Identity Cards Unit, via email infoeid.identita@gov.mt or by calling +356 2590 4300. They may also call personally at the Identity Cards Unit and fill in Form ID6 on their behalf.

The email should include the following details:

Before a person leaves Malta to reside in another country, one must fill in Form ID 21 which may be collected from the ID Cards Unit. The form may also be requested by email if the person is already living abroad Upon his/her return to Malta, a person may apply for another ID Card.

Lost Abroad:

Please file a Police report. It is important that name, surname, and ID Card number are highlighted. A Police report can also be filed back in Malta.

Lost in Malta:

Please file a Police report either at a local Police Station or at the Identity Cards Unit at no charge.

In both cases, following the Police report, an application needs to be submitted by filling in Form ID10a to issue a new ID card as a replacement. A Form ID9 is given to the applicant as a temporary ID Card until the new ID card is issued. This form needs to be returned either to the Maltapost operator upon delivery or to the Collection officer at ICU, if collected from the Identity Cards Unit. A charge of €22.00 is required.

Same procedure applies as in the case of lost e-ID cards. In this case the Police report can only be filed at the Police Station.

In case that the lost ID Card is found, please return it to the nearest Police Station, send by post or deliver in person to the Identity Cards Unit.

Please visit the Identity Cards Unit immediately to have the ID Card changed with the correct information.

Applicants need to produce the following:

No – the change needs to be communicated with other Governmental entities as well.

Yes – the fee is €16.50. If the chip of the ID Card is faulty, the ID card is replaced at no cost.

Form ID10a needs to be filled in and the damaged ID Card needs to be handed in.

No – it is only changed to a 60+ e-ID card.

Yes – it costs €20 for the old format ID Cards (Gemalto). A card reader is used for electronic signatures by inserting the ID Card in the card reader and using the PIN numbers which are sent to the customer by the ID Cards Office.

Card readers for the new Identity Cards (Identify) may be purchased from other retail shops.

The relatives need to notify the death of the deceased at the Public Registry Unit or at the Mater Dei Hospital Office. They also need to provide the deceased person’s ID Card. If the deceased person’s ID Card is lost, the relatives need to file a police report.

You always need to visit the Identity Cards Unit in person because new biometrics need to be captured with each Identity Card application.

Anyone who has a valid Identity document (Maltese ID card/Residence Card).

By clicking on the link found in the email, you will be redirected to the new e-ID Sign on page, where you need to enter your e-ID username (this is the same as your ID number), and your document number (this is the number on your ID Card or Residence Permit Card). Click on ‘Activate’ to continue with the activation process.

You will now be asked to create a password for the first time. Type in a new password and confirm the password by typing the new password again in the next field. Make sure the password contains both letters and numbers. Finally click on ‘Apply’ to log in.

Once logged in, you will be able to access your account details by clicking on the ‘My Account’ button.

Log in to the Government website. Click on ‘Login with e-ID’ and insert the ID card number and the password created.

Send an email on infoeid.identita@gov.mt or log in to https://eid.gov.mt/auth/Account/Login and once you login, click on Reset password. You may also call on 25904300 to make the request and an email is sent to reset the password.

Yes – every year e-ID account holders are sent an automatic email to change their current password.

Yes, the old e-ID account will be terminated, and a new e-ID account is created with the new ID Card number.

How to Apply

Setting Up Two Factor Authenticator App

Setting Up Two Factor Authentication via message

Setting Up Two Factor Authentication via email

Identity Cards Unit

Passport Office

Public Registry

Searches Unit

Central Visa Unit

Expatriates Unit

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